Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. That’s why we give you up to 12 hours after placing your order to cancel or put it on hold. 

Please note, once your order has been packed and shipped, we’re no longer able to cancel it. At that stage, our standard Return and Refund Policy will apply.

Get In Touch With Us

Business Name: Gil Vel

Call: +1 (980) 666-6325

Email: support@gilvel.shop

Working Hours: Monday to Friday (9:00 AM to 6:00 PM)

Office Address: 409 Raintree Rd, Jacksonville, North Carolina 28540, United States

Chatbot Support: 24/7