FAQ

Greetings to the Frequently Asked Questions (FAQ) section on Gil Vel platform. Here, we have curated responses to frequently encountered questions, aiming to furnish you with swift and valuable information.

Q: What is Gil Vel?

A: Gil Vel is an online platform dedicated to providing a diverse selection of high-quality handbags and accessories. Our inventory features a wide range of handbags, from elegant clutches to versatile totes, all designed to enhance your style and add a touch of whimsy to your wardrobe.

Q: How may I reach out to Gil Vel customer support?

A: To connect with our customer support team at Gil Vel, simply visit the “Contact Us” section on our website or send an email to contact@gilvel.shop. We’re dedicated to providing assistance and support whenever you need it.

Q: How do I place an order on Gil Vel?

A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to the checkout. Follow the on-screen instructions to complete your order.

Q: What is return policy?

A: We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order.

Q: How do I initiate a return or exchange?

A: To initiate a return or exchange, please contact our customer support team through the “Contact Us” page or send an email contact@gilvel.shop

Q: What methods of payment do you accept?

PayPal

Contact Information

Trade name: Gil Vel

Customer Support: 24/7

Business Hours: Monday to Friday from 9 a.m. to 8 p.m.

Business Contact: +1 (980) 666-6325

Business Mail: contact@gilvel.shop

Business Address: 409 Raintree Rd, Jacksonville, North Carolina 28540, United States